Tunstall Emergency Response – Using mobile technology to protect people away from home

“We’re continually seeking new ways to help people live with freedom and dignity. The CareClip supports the independence and safety of the user, helping them to remain at home and play an active part in their community, as well as giving peace of mind to family and carers.”

James Doyle, Managing Director, Tunstall Emergency Response

The challenge

Tunstall Emergency Response is a quality provider of technology, monitoring and services which support almost 30,000 people across Ireland. Its Connected Care and Connected Health solutions play a key role in helping people with long-term care needs to maximise their independence and enjoy a better quality of life at home.

How have they expanded their portfolio to protect and empower people when they are away from home?

What we did

Tunstall Emergency Response offers support to people in a wide range of situations, including:

  • People at risk of falling
  • People with dementia
  • People with learning disabilities
  • People with physical disabilities
  • People with hearing or visual impairments
  • Carers
  • Lone workers
  • People at risk of domestic violence
  • People with long-term conditions

Its telecare systems use sensors around the home which alert a 24-hour monitoring centre in the event of an emergency such as a fall, fire or flood, enabling the appropriate help to be sent such as a keyholder or the emergency services. Its telehealth systems enable people with long-term conditions to monitor their vital signs and symptoms at home with the support of their clinician, improving their ability to self-manage and enabling early intervention.

Tunstall Emergency Response has recently begun to use the CareClip™, a wearable, mobile device which ensures the user can easily access help when outside the home.

The CareClip is clipped discreetly onto an item of clothing or worn on a lanyard around the neck. The CareClip uses real-time GPS location monitoring, which updates every three minutes, to enable the user to easily be found should they need assistance. The CareClip also features a help button, which when pressed connects the user to the monitoring centre. Trained staff talk to them via the two-way speech function on the CareClip to establish an appropriate course of action. Geo-fence boundaries can also be set to create defined zones, generating an alert if the wearer goes beyond or into this defined space.

The CareClip is helpful for people with a range of conditions and for people working alone or in hazardous environments; see examples of the CareClip in use overleaf.

Tunstall CareClip

The CareClip is a wearable, mobile device enabling the user to easily access help when away from home. Features such as help button, location monitoring, fall detection, boundary alerts and two-way speech ensure formal or informal carers can respond quickly and support the independence and safety of the user.

Why I use the Tunstall CareClip to keep me reassured

Rita, a grandmother who uses the Tunstall CareClip, writes about her choice and experiences of using the GPS-enabled fall detector.


01977 661234

Tunstall Healthcare (UK) Ltd
Whitley Lodge
DN14 0HR


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