David McKinney, UK Managing Director at Tunstall Healthcare, talks about becoming digital after a recent workshop at the Housing LIN annual conference.
Last week saw the annual Housing LIN conference, ‘a festival of ideas’, where we discussed new approaches in
Despite much of the technology being readily available in 2017, there is a constraint that is imposed by the infrastructure in the UK. According to the CEO of British Telecom, “by 2025 all BT customers will be using IP Voice”,
The digital effect
The benefits of digital, provided by IP technology are plentiful: it’s always on; able to handle voice, video and information as data; it’s fast and
Digital makes new models of service delivery achievable, being able to empower and enable service users whilst safeguarding and supporting them. It can improve quality of life by bringing people closer together and giving increased control over the way people live.
Recently, Housing LIN found in a survey that over 50% of retirement home providers are actively planning to move from analogue to digital systems.
What is Connected Healthcare?
So, what are we at Tunstall doing about the move to digital? This diagram sets out Tunstall’s Connected Healthcare Ecosystem cloud-based services.
Enabling – These services would support greater social and digital inclusion, providing more control over the home environment
Preventative – These solutions create opportunities for early intervention to avoid a crisis. Alerts are typically sent via text or email to informal and formal carers.
Responsive – these solutions minimise the consequences of an important event, creating an alarm when a life critical event has happened and communicates the details to someone else who can provide the appropriate response.
The art of the possible
What is certain to change
Technology will become central to service delivery, with providers aligning business structures and strategies around available and future technology, rather than simply including technology in existing approaches. Technology will never substitute a carer or family member, it’s simply here to make our lives easier.