The council is replacing all existing supported housing systems in preparation for future connected services

Dacorum Borough Council is investing £600k over the next five years to futureproof its supported housing schemes using innovative services from connected care provider Tunstall Healthcare.

With 31 schemes situated across the borough, Dacorum and Tunstall are working together to deliver a bespoke solution for each site, creating digital services that meet the changing needs of residents living in an increasingly connected world.
The council is giving residents the choice to live securely and independently for as long as they are able, upgrading its existing, aged systems in preparation for a new model of care with technology at the centre.
Councillor Griffiths, Portfolio holder for Housing at Dacorum Borough Council said:

The IP world is very different and having connected care in the home is something that is shared by both Dacorum and Tunstall. We are looking ahead to the future and building digital services around the needs of tomorrow’s users. We want to ensure that as technology moves on our services can adapt to give residents what they expect.

Paul Eden, Senior Account Manager at Tunstall says:

Dacorum is a progressive council that is moving into the digital age. We designed a scalable solution that gives them a pathway which means when funds become available or technology advances, they have the capacity to evolve.

The tender included the replacement of the existing obsolete call systems with Tunstall’s Communicall Vi; a fully integrated platform that combines communication, telecare and access control. The system allows residents to live a secure and healthy life by providing access to on-site services as well as door entry and communication in the event of an alarm call. Dacorum will be rolling out new technologies at all sheltered housing schemes, which are a mixture of bungalows and single-block flats.